Shipping policy

Shipping Policy

Why is my order being shipped in different packages?

If you have a multi-item order, your items may be shipped separately and may arrive at different times, depending on availability. Not to worry — the rest of your order is on its way.

When will I receive my order?

We work to get your order to you as quickly as possible. Due to high demand, please allow approximately 1–2 weeks for delivery to the United States, Canada, the United Kingdom, New Zealand, and European Union countries. Other destinations may take an estimated 2–4 weeks, depending on the product, international shipping, and customs procedures.

Please note that delivery times are estimates and may vary. Any customs duties or import taxes that may apply to international orders are the responsibility of the recipient.

What happens if I didn't receive my order?

Please reach out to us at contact@tryvitalshift.com right away and let us know what's going on. We'd love the chance to make it right for you.